1.How about the LCL order and FCL order?
LCL means that the amount quantity of the order can’t reach a full 20ft container. The order term is EX-works (EXW), seller just provide the products as the order, but no responsible for any other process of the trading.
2.Can I negotiate the Prices?
Yes, we may consider discounts for multiple container load of mixed goods or bulk orders of individual products.
Please contact with our sales and get the catalogue for your reference!
3.What is your minimum order requirement?
We have indicated the MOQ for each item in the price list, always about a 20GP. But we also can accept the sample and LCL order. If the quantity of single item can’t reach the MOQ, the price should be sample price.
4.What about the payment?
We accept L/C,T/T , ESCROW .
5.How long will it take to execute my order?
After receive the deposit, we will send the products within 7 working days.
6.Do you have products in stock?
Yes,we have stock. If you need, we will inform you the quantity with details in the reply of your inquiry.
7.How much will the shipping charges be?
This will depend on the size of your shipment and the method of shipping. When inquired about shipping charges, we hope that you let us know the detailed information such as the codes and quantity, your favorable method of shipping, (by air or by sea,) and your designated port or airport. We will be grateful if you can spare us some minutes to help us since it will enable us to evaluate the cost based on the information provided.
8.Can you give warranty of your products?
Yes, we extend a one year 100% satisfaction guarantee on all items. Please feel free to feedback immediately if you are not pleased with our quality or service. For the overseas orders, we guarantee most accessories. However, since the shipping cost is high,the shipping fee should be paid by you. Provided emails with details including pictures, we will send replacement parts in some coming orders.
9.Can I visit your factory?
Sure, we have a factory in Zhejiang, China. If you are a volume buyer and would like to visit our in-house products, please contact us to make an appointment.
10.How can I know how my order is being done?
We will inspect and test all merchandise in case of damage and missing parts before shipping. The detailed inspection pictures of the order will be sent to you for your confirmation before delivery. The color of products on pictures may vary slightly from actual one due to photography, scanning, etc.
Spin mop
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